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Distributed for Campus Verlag

Navigating into the Unknown

A New Way for Management, Governance, and Leadership

As we face times of rapid social and technological change, the future may seem like a horizon approaching too quickly. In a few years, almost everything will be different: what we do, how we do it, and why we do it; how we produce and consume; how we conduct research; how we teach and learn; how we share information, communicate, and cooperate; how we work—and how we live. How do we deal with these dizzying transformations in business, politics, and society? As management expert Fredmund Malik shows, great changes also open up great possibilities, pushing aside the old and creating opportunities for the new. Management, as Malik understands it, is the task of taking advantage of these possibilities. This book is a call to clear-sightedness and personal courage among all managers and leaders. It is a chart for navigating the Great Transformation21, Malik’s paradigm for understanding this new world; it is a chart for navigating the future as an open horizon.

152 pages | 2 color plates | 4 1/2 x 6 9/10 | © 2016

Economics and Business: Business--Business Economics and Management Studies

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“Malik accomplishes what management authors have tried to do since pre-Y2K. He has distilled to its essence the birth pangs of a new world order. Malik describes in vivid detail the failings of management doctrines like ‘shareholder value’ while prescribing the mindset needed to succeed going forward. He puts the proliferation from, and blind reliance on, data, algorithms, and prediction in their rightful place. Malik calls for a rise of meaning-making, systems-thinking leaders who master self and organizations in the spirit of exploring, testing, and searching in a context marked by complexity and uncertainty. A management primer cum self-help book suitable for undergrads through CEOs. Highly recommended.”

G. E. Leaf, Community Colleges of Spokane | Choice

Table of Contents

Chapter 1: Why we must revolutionize our thinking
Chapter 2: The Great Transformation21
                A Sign of Our Times?
                From the Old World to the New
                A Complete change
                The Old World of 1997
                “Classical Management”: an Obsolescent Model
                Almost Everything Will Change
                Birth Pangs of a New World
                Economics Is Not Enough
                A Crisis of Dysfunction
                The REvolution of Organizations
Chapter 3: The Basic Law of Change
                A Map of Growth, Uncertainty, and Creative Destruction
                Navigating into the Unknown
Not One but Three Strategies Needed
Substitution and Experiencing Creative Destruction
Fundamental Transformations
Being Ahead of Change
Chapter 4: The Drivers of Transformation
                Science and Technology
                Economics and Debt
                Complexity as the Main Driver
Chapter 5: Complexity – a Raw Material of the New World
                Limits to the Old Ways of Thinking
What Is Complexity? What is Variety?
Inconceivable yet Manageable
Simple and Complex Systems
Complicated or Complex?
Chapter 6: Systems Out of Control?
                New Governance by Cybernetics
                Communication and Control
                Cybernetics for Self-Capabilities
                Doing Business Is Not Enough
Chapter 7: Complexity for the Functioning of Organizations
                Two Levels of Functioning
                Operational and Management Tasks
                Constants in Change: Master Controls
                How Master Controls Work
                Navigation Assistants for the Great Transition
Chapter 8: Heuristics: Navigation Principles for New Territory
                Principles for Assessing a Situation in Circumstances of Uncertainty
                Principles for Control Capacity and the Shaping of Relationships
                Principles for Information
                Principles for Persuasiveness
Chapter 9: From Disruption to New Destinations
                On Dealing with Limitations
                When Something Is New: Managing by Instructions
                Not Only Communication but also Meta-Communication
                Managing Your Boss and Colleagues
                Management as a Passion
Selected Readings by Fredmund Malik

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