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Table of Contents

Fundamentals / Structure – The systemic approach – A coherent system of decision-making – The role of information in the decision-making process – The role of information in proactive and reactive styles of policing – Traps in the decision-making process – Summary and key points : The Operational Chain / Introduction – Structure of the section – The flow of information and intelligence culture – Role of information – Information processing – Sustained analysis – Dissemination – The information technology fallacy – Intelligence cannot always make the boss (decision- maker) happy – Evidence-based practice and intelligence – Summary and key points – The rational model – The military decision-making model – The police decision-making model – Other decision-making models – Some decision-making traps – Tools – Integration of information in the decision-making process – Summary and key points – What does tactic mean? – A framework for police tactics – Tactical considerations – Coherence – How to increase flexibility in the use of resources? – Issues in the choice and use of tactics – Summary and key points – Definitions – System of control and oversight – Use of assessments – Summary / Structures / Strategy and structures – General structures – Intelligence unit structures – Operational structures – Operational structures and intelligence – Summary and key points / Power and Leadership / What is power? – Problems between holders of power – Leadership – Summary and key points / Command in Operations / Command – The organization of command – Briefings – Summary and key points / Training / Introduction – Who: trainees and instructors – Where: location of the training activity – What: learning outcomes – How: general recommendations for training delivery – Summary and key points

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