Fatal Words
Communication Clashes and Aircraft Crashes

176 pages
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18 line drawings
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5-1/2 x 8-1/2
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© 1994
- Contents
Table of Contents

Contents
Preface
Acknowledgments
Introduction: Language and Aviation Safety
Pt. I: Language-Based Communication Problems
1: Problems of Language
2: Problems of Reference
3: Problems of Inference
4: Problems Involving Repetition
Pt. II: Communication Problems Not Based on Language
5: Problems with Numbers
6: Problems with Radios
7: Problems of Compliance
8: General Problems
Pt. III: Potential Solutions
9: Immediate Fixes
10: A Long-Term Solution: An Intelligent Voice Interface for Aviation Communication
11: A Shorter-Term Solution: An Error-Resistant Visual Interface for Aviation Communication
Appendix: The Aviation Interface Research (AIR) System: Technical Description
Notes
Glossary: Standard Contractions Used in the Examples
Index of Subjects
Index of Problematic Phrases
Acknowledgments
Introduction: Language and Aviation Safety
Pt. I: Language-Based Communication Problems
1: Problems of Language
2: Problems of Reference
3: Problems of Inference
4: Problems Involving Repetition
Pt. II: Communication Problems Not Based on Language
5: Problems with Numbers
6: Problems with Radios
7: Problems of Compliance
8: General Problems
Pt. III: Potential Solutions
9: Immediate Fixes
10: A Long-Term Solution: An Intelligent Voice Interface for Aviation Communication
11: A Shorter-Term Solution: An Error-Resistant Visual Interface for Aviation Communication
Appendix: The Aviation Interface Research (AIR) System: Technical Description
Notes
Glossary: Standard Contractions Used in the Examples
Index of Subjects
Index of Problematic Phrases
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