Cloth $89.95 ISBN: 9781847422804 Published July 2012 For sale in North and South America only
Paper $34.95 ISBN: 9781847422798 Published August 2012 For sale in North and South America only

Organisational Behaviour for Social Work

Gavin Bissell

Gavin Bissell

Distributed for Policy Press at the University of Bristol

186 pages | 6 3/4 x 9 1/2 | © 2012
Cloth $89.95 ISBN: 9781847422804 Published July 2012 For sale in North and South America only
Paper $34.95 ISBN: 9781847422798 Published August 2012 For sale in North and South America only
Based on a series of in-depth case studies, Organisational Behaviour for Social Work brings the well-established study of behavior in organizations to bear on the special, and sometimes unusual, organizational settings of social work. Fleshing out traditional organization theories, Gavin Bissell explores power dynamics, gender issues, and inequality within social work organizations as well as the consequences of recent organizational changes for social work practice. Ideal for students, this edifying book offers an invaluable holistic view of how social care organizations function.
Su Ross
“A consistent, authoritative, relevant text of use for social care practitioners.”--Su Ross, Social Services Improvement Agency
Brigid Featherstone, The Open University
Organisational Behaviour for Social Work is a very accessibly written text, located within the literature whilst offering practical advice to both students and practitioners attempting to negotiate increasingly complex organisations.”
List of figures and tables
    Why do we need a book on organisational behaviour for social work?
    Why should students and social workers study organisational behaviour?
    Management studies or organisational behaviour?
    Who might read this book
    Themes of the book
    Plan of the book

1. Organisational theories and contexts
    Origins of organisational behaviour
    Organisational structures
    The development of social work organisations
    How does organisational context influence social work practice?
    Do organisations control the workplace?
    Scientific management approaches
    Rational models
    Bureaucracy and control
2. Motivation: what makes social work a good job?
    Why be a social worker?
    Job satisfaction and career pathways
    Classic theories of motivation
    Motivations in social work
    Individual versus organizational motivations
    Postmodern theories of motivation
3. Communication: does the social work grapevine work for you?
    Directions of communication
    Communication roles
    Barriers to communication
    Informal communication and the grapevine
    Gender issues in communication
    Communication in social work supervision
    Communication in social work assessment
4. Decision making: do your practice decisions seem to make themselves
    Models of organisational decision making
    Decision-making models for social work
    Obstacles to good decision making
    Gender, ethnicity and decision making
5. Team working: can you join the perfect social work team?
    What makes a team?
    Classic theories of teams and team working
    What do social work teams look like?
    Organisational context for social work teams
    Multi-professional social work teams
    Applying the classical theories to social work teams
    Gender, sexuality, ethnicity and team working
6. Organisational culture: do social services have a culture of complaint or a culture of care?
    History of organisational cultures
    Organisational subcultures
    Changing organisational cultures
    Service user involvement
    Gender and organisational culture
    Identity and organisational culture
    The culture of social work training
7. Organisational learning: is a learning organisation a good place to work?
    Senge: the learning organisation
    Learning in social work organisations
    Communities of practice
8. Leadership and management: is a social work style of management possible?
    What is management?
    Attributes of managers
    Management styles
    Management in social services
9. Management strategies: do the costs outweigh the gains?
    History of management by objectives
    The application of MBO to social work
    Total quality management
10. Power and the organisation: who really controls social services?
    Organisational theories of power
    Gender and power
    Practices of power
    Theories of power in social work
    Service users and empowerment
11. Organisational change: do welfare organisations resist change?
    Models of organisational change
    Managing change
    Personal responses to change
    The darker side of organisational change
    Changing bureaucracy
    Organisational change in social work
    Understanding change in social work
12. Conclusion: social workers in organisations
    Organisational impact of the social work plan
    External influences on social work organisations
    Employment and training
    Sustainability in social work

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