Paper $35.95 ISBN: 9781847420053 Published March 2009 For sale in North and South America only
Cloth $89.95 ISBN: 9781847420060 Published March 2009 For sale in North and South America only

Modernising social work

Critical considerations

Edited by John Harris and Vicky White

Modernising social work

Edited by John Harris and Vicky White

Distributed for Policy Press at the University of Bristol

216 pages
Paper $35.95 ISBN: 9781847420053 Published March 2009 For sale in North and South America only
Cloth $89.95 ISBN: 9781847420060 Published March 2009 For sale in North and South America only
New Labour's modernisation agenda has produced an avalanche of change that has posed formidable challenges for everyone involved in social work, whether as service users, practitioners or managers. "Modernising Social Work" provides a radical appraisal of the far-reaching changes in their theoretical, historical and policy contexts. The book is organised into three sections that consider: the inter-relationship of modernisation and managerialism, modernisation's impact on service users and the ways in which social workers and front-line managers seek to exercise professional discretion for the benefit of service users within a workplace culture of intensified scrutiny and control. Analysis of a range of key developments in all three areas reveals the modernisation agenda as complex and contested. The book's three sections cover the main issues of the modernisation agenda, making it ideal for teaching. Locating the issues in their theoretical, historical and policy contexts meets the needs of student readers and experienced social workers will appreciate the emphasis on empirical research as well as practice experience.
Contents

Introduction: modernising social work ~ John Harris and Vicky White

Part one: Modernisation and managerialism
Performance management in modernised social work~ John Harris and Peter Unwin
This is the modern world! Working in a social services contact centre ~ Nigel Coleman
Modernisation and the role of agency social workers ~ Peter Unwin

Part two: Modernisation and service users
Customer-citizenship in modernised social work ~ John Harris
Modernising children's services: partnership and participation in policy and practice ~ Katrin Bain
Modernisation and the delivery of user-centred services ~ Denise Tanner

Part three: Modernisation and professional practice
Quiet challenges? Professional practice in modernised social work ~ Vicky White
Managing to be professional? Team managers and practitioners in modernised social work ~ Tony Evans
Afterword: Intensification, individualisation, inconvenience, interpellation ~ John Harris and Vicky White 

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